What currency will I be charged in?

We currently only support USD.

How does Shopify Payments (Payment Plan) work?

Are there late fees?

There are no late fees if you miss a scheduled payment.

What is the option to pay in installments on Shop Pay?

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.

What if I make a return on a purchase made through Installments with Shop Pay?

If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

-A smaller payment balance on the final payment

-Less future payments on the remaining loan balance

If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

Have more questions about ShopPay?

For questions about installment payments on Shop Pay, visit shop.affirm.com/help.

For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.

Do you offer payment plans?

We currently support payment plans issued through Shopify Pay.

Do you accept returns, exchanges, or refunds?

Please see our returns and refunds policy here: Temper Returns and Refunds

What payment methods do you accept?

You can purchase on our website using any debit or credit card. Additionally we offer support for Paypal, Amazon Pay, Shopify Pay, Apple Pay, and Google Pay.